<?xml version="1.0" encoding="UTF-8"?><body><ul><li><![CDATA[24x7x365 direct access to in-region ProSupport engineers]]></li><li><![CDATA[Next business day on-site support]]></li><li><![CDATA[Single source for both hardware and software issues]]></li><li><![CDATA[Collaborative support for 3rd party software]]></li></ul></body>