<?xml version="1.0" encoding="UTF-8"?><body><ul><li><strong><![CDATA[7 x 24 telephone technical support]]></strong><br /><![CDATA[The experienced technical support representatives are available to answer your questions 24 hours a day, 7 days a week, giving you peace of mind knowing the help you need is there when you need it.]]></li><li><strong><![CDATA[Experienced APC certified Field Service Engineer]]></strong><br /><![CDATA[The factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as the own product set, offering the customers the highest level of service available in the industry today.]]></li><li><strong><![CDATA[7 x 24 upgrade option]]></strong><br /><![CDATA[If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. They will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.]]></li><li><strong><![CDATA[On site troubleshooting]]></strong><br /><![CDATA[While on site, the APC certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.]]></li><li><strong><![CDATA[Environmental inspection]]></strong><br /><![CDATA[In order to ensure that your system is housed in a suitable environment for optimal functionality, they will inspect the site for conditions that might damage your system, such as excessive heat or humidity.]]></li></ul></body>