<?xml version="1.0" encoding="UTF-8"?><body><ul><li><![CDATA[Onshore technical call center support from Sydney, NSW.]]></li><li><![CDATA[Weekday 7am – 7pm technical call center support]]></li><li><![CDATA[Next business day onsite labor* & parts prioritization]]></li><li><![CDATA[Designated onshore technical account manager for specialized troubleshooting]]></li><li><![CDATA[Single contact for end-to-end case management to see all issues through to closure]]></li><li><![CDATA[Original Equipment Manufacturer (OEM) software support to support more than hardware]]></li></ul></body>