<?xml version="1.0" encoding="UTF-8"?><body><ul><li><![CDATA[Priority access to ProSupport engineers 24x7x365 to quickly resolve hardware and software issues]]></li><li><![CDATA[Predictive analysis for issue prevention and optimization enabled by SupportAssist]]></li><li><![CDATA[Proactive monitoring, issue detection, notification and automated case creation for accelerated issue resolution enabled by SupportAssist]]></li><li><![CDATA[System repair after a drop, spill or surge to protect your investment]]></li><li><![CDATA[Hard drive retention after replacement to help secure your data]]></li><li><![CDATA[Dedicated Technology Service Manager, a single point of contact for issue resolution and monthly reporting]]></li></ul></body>