<?xml version="1.0" encoding="UTF-8"?><body><ul><li><![CDATA[Poly solutions are rock solid, but if an incident occurs we’re here to help you anytime, day or night.]]></li><li><![CDATA[Poly provides advance hardware replacement for any failed hardware component. If a replacement part is required to resolve a problem it will be shipped with freight charges paid for by Poly for next business day delivery, before you return the faulty one.]]></li></ul></body>