<?xml version="1.0" encoding="UTF-8"?><body><ul><li><![CDATA[24x7 phone and remote access to Dell certified experts]]></li><li><![CDATA[Opportunity to become certified for Dell Online Self Dispatch, enabling you to bypass scripted phone troubleshooting and instantly dispatch parts or labor using one international portal]]></li><li><![CDATA[Global Command Centers to manage critical situations, monitor all mission-critical onsite dispatches and provide proactive crisis management during events like natural disasters]]></li><li><![CDATA[Collaborative support for select third-party hardware and software vendors]]></li></ul></body>