<?xml version="1.0" encoding="UTF-8"?><body><ul><li><![CDATA[The HPE IMC Service Operation Manager (SOM) Software provides lifecycle management of IT network operations from ticket creation to status checks to execution and resolution.]]></li><li><![CDATA[The HPE IMC Service Operation Manager (SOM) Software tailors flow management to operations management based on predefined templates appropriate for an organization.]]></li></ul></body>