<?xml version="1.0" encoding="UTF-8"?><body><ul><li><![CDATA[Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.]]><br /><![CDATA[Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.]]></li><li><strong><![CDATA[7x24 telephone technical support]]></strong><br /><![CDATA[Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.]]></li></ul></body>