<?xml version="1.0" encoding="UTF-8"?><body><ul><li><![CDATA[Provides access to Hewlett Packard Enterprise technical resources for problem resolution]]></li><li><![CDATA[May contribute to improved system performance and reduced downtime]]></li><li><![CDATA[Allows your IT resources to stay focused on their core tasks and priorities]]></li><li><![CDATA[Escalation management]]></li><li><![CDATA[Access to electronic support information and services]]></li><li><![CDATA[Remote problem diagnosis and support]]></li><li><![CDATA[Advance parts exchange]]></li><li><![CDATA[Prepaid shipping label, materials, and instructions for defective unit return]]></li><li><![CDATA[Replacement parts and materials]]></li><li><![CDATA[Problem analysis and resolution]]></li></ul></body>